A Guide to Gemini's Partner Portal

Partner Portal is our online ordering and account management tool. It allows you to get instant quotes, track order statuses, message our experts, find product information, make payments, and more. Are you a first-time user or are you searching for quick references? Here's a guide to learn about the features in Partner Portal, along with simple step-by-step articles to get started.

You can access Partner Portal on our website. Log into Partner Portal to view the main Dashboard homepage.

Note: Don't have an account? Read our article to learn how to get access to one.

Support	Quoting
Ordering	Account Management
Tools

Support

Ask questions and seek clarification on quotes and orders directly from your customer experience team through the Help & Support panel in Partner Portal. You can filter through your quotes, orders, warranty claims, and contact the help desk for support at any time.

Note: The message panel in the Help & Support panel is not a live chat.

Quoting

Get a streamlined quoting experience in Partner Portal with instant quotes, and the ability to quote custom orders beyond Gemini's standard product specifications. View your quote status, upload artwork, approve artwork in-app, and more.

How to Create a Quote in Partner Portal

How to Create a Custom Quote in Partner Portal

How to Download Quote PDF

How to View Quote Status

How to Duplicate a Quote

Difference Between a Finished and View Quote

How to Update an Expired Quote in Partner Portal

Ordering

Place orders and review them in one place. Some features include tracking order statuses and the ability to report any issues or notify artwork changes after art approval.