---
title: How to Notify Gemini with an Artwork Change After Approving an Art Proof
description: How to Notify Gemini with an Artwork Change after Approving an Art Proof
---

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September 30, 2026

# How to Notify Gemini with an Artwork Change After Approving an Art Proof

If you approve artwork but receive changes from your client, you can notify Gemini about the required artwork changes. Follow the steps below to learn how to notify us about additional artwork changes after approval.  

**Note:** You must have already uploaded art files and have the most recent proof available to request a change. To learn how to upload artwork, refer to [**this article**](https://hub.geminimade.com/knowledge/how-to-upload-art-in-partner-portal?hsLang=en). 

**Caution:** Additional costs will be incurred for making changes to previously approved artwork. You will also be responsible for half of the remake cost should any errors be found, or changes requested after production has begun. 

### **How do I notify Gemini of artwork changes after approval?**

1. Log into **Partner Portal**.
2. Click the **Orders** tab at the top of the screen.
   
   ![](https://hub.geminimade.com/hs-fs/hubfs/image-png-Mar-19-2026-08-11-56-9597-PM.png?width=670&height=411&name=image-png-Mar-19-2026-08-11-56-9597-PM.png)
   
   **Note:** For help navigating to quotes and orders via the Help and Support panel, view [**our article**](https://hub.geminimade.com/knowledge/how-to-use-the-help-and-support-panel-in-partner-portal?hsLang=en).
3. Locate your order in the **Your Orders** list.
   
   **Tip:** You can enter your Order ID or Job Name in the search bar to pull up your quote/order more efficiently. ![](https://hub.geminimade.com/hs-fs/hubfs/image-png-Sep-23-2025-05-05-11-1920-PM.png?width=670&height=166&name=image-png-Sep-23-2025-05-05-11-1920-PM.png)
4. Click the **black paper airplane** button at the top right of your order to open the **Help & Support** panel on the right side of the screen.
   
   ![](https://hub.geminimade.com/hs-fs/hubfs/image-png-Mar-19-2026-08-13-06-3786-PM.png?width=670&height=439&name=image-png-Mar-19-2026-08-13-06-3786-PM.png)
5. Use the **Help & Support** panel to message Gemini about the required changes. Enter as much detail as possible.
6. Once you have finished entering your changes, click the **red paper airplane** button at the bottom right of the panel to send your message. Note: the **red paper airplane** button sends your message, while the **black paper airplane** button (used in step 4) opens the order in the Help & Support panel. A Gemini team member will respond promptly.
   
   ![](https://hub.geminimade.com/hs-fs/hubfs/image-png-Mar-19-2026-08-14-50-4110-PM.png?width=670&height=453&name=image-png-Mar-19-2026-08-14-50-4110-PM.png)

**Note:** Be advised the Help and Support panel is not a live chat. 

 

### **What if I have additional questions about my art proof?**

For additional questions about your art proof, use the **Start a New Message** button — indicated by the black paper airplane icon — in the **Help & Support** panel to contact the Gemini customer experience team.

 

  

 

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