--- title: What You Need to Place an Order for Letters or Logos description: Start your project on the right foot by providing sized vector art and product specifications to help streamline the order process. Product specifications include product line, material, finish, font --- [Skip to content](https://hub.geminimade.com/knowledge/what-you-need-to-place-an-order#main-content) English Show submenu for translations ![Gemini Incorporated](https://hub.geminimade.com/hubfs/gemini-logo-horizontal-1.svg) Open main navigation Close main navigation - English Show submenu for translations Try the "Ask me anything" icon at the bottom right to use our AI search - There are no suggestions because the search field is empty. 1. [Gemini Product Guide](https://hub.geminimade.com/knowledge?hsLang=en) 2. [Partner Portal "How-To" Articles](https://hub.geminimade.com/knowledge/partner-portal-how-to-articles?hsLang=en) 3. [Quoting/Ordering](https://hub.geminimade.com/knowledge/partner-portal-how-to-articles?hsLang=en#quoting-ordering) October 7, 2026 # What You Need to Place an Order for Letters or Logos   To order custom signs from Gemini, submit a sized vector PDF with all dimensions labeled and complete project specifications — including product line, material, finish, font style, color, mounting style, and template. **Note:** Review individual products for available materials, finishes, and mounting styles. ### **1. Sized Vector PDF** Indicate all dimensions in the artwork file. This includes length, width, and thickness. ![Jumpstart Guide - Layout Measurements](https://hub.geminimade.com/hs-fs/hubfs/Gemini%20Guide%20Images/Jumpstart%20Guide%20-%20Layout%20Measurements.jpg?width=648&height=224&name=Jumpstart%20Guide%20-%20Layout%20Measurements.jpg) **Tip:** **[Review our artwork article for accepted artwork files.](https://hub.geminimade.com/knowledge/art-files?hsLang=en)**   **Measuring letter heights** | ![Jumpstart1](https://hub.geminimade.com/hs-fs/hubfs/Gemini%20Guide%20Images/Jumpstart1.jpg?width=150&height=49&name=Jumpstart1.jpg) | ![jumpstart2-2](https://hub.geminimade.com/hs-fs/hubfs/Gemini%20Guide%20Images/jumpstart2-2.jpg?width=134&height=61&name=jumpstart2-2.jpg) | ![Jumpstart3](https://hub.geminimade.com/hs-fs/hubfs/Gemini%20Guide%20Images/Jumpstart3.jpg?width=140&height=58&name=Jumpstart3.jpg) | | --- | --- | --- | | **All Caps** Indicate the height of a flat capital letter | **Lower Case** Indicate the height of the first lowercase letter that is neither an ascender nor a descender (e.g., x-height) | **Mixed** Indicate the heights of each size | ### 2. Project Specifications Include the following in your project specifications: - Product type, material, and finish - Font, color, and finish - Mounting style and template ![Jumpstart Guide Screenshot-2](https://hub.geminimade.com/hs-fs/hubfs/Gemini%20Guide%20Images/Jumpstart%20Guide%20Screenshot-2.jpg?width=550&height=201&name=Jumpstart%20Guide%20Screenshot-2.jpg) This is an example by *NORTHSTAR FINANCIAL*. A customer is requesting 3/8-inch flat cut aluminum letters and logos in custom fonts. They are requesting letters and logos in two of our **[standard paint colors](https://hub.geminimade.com/knowledge/standard-paint-colors?hsLang=en)** - Dove Grey 4310 (NORTHSTAR) and Metallic Gold 2756 (FINANCIAL and the star logo) with stud mounting and the **[Perfect Pattern](https://hub.geminimade.com/knowledge/perfect-pattern?hsLang=en)[™](https://hub.geminimade.com/knowledge/perfect-pattern?hsLang=en)****[installation pattern](https://hub.geminimade.com/knowledge/perfect-pattern?hsLang=en)**. **Note:** You should also indicate the install environment as this relates to material choice and sign longevity. **[Read our basic project considerations before you order.](https://hub.geminimade.com/knowledge/project-checklist?hsLang=en)** **Tip:** Ordering a plaque? [**Review our plaque artwork guidelines.**](https://hub.geminimade.com/knowledge/plaque-artwork-guidelines?hsLang=en) ### 3. How to Submit a Quote or Order Submit your project specifications and artwork files through Partner Portal or by email to signage@geminimade.com. When submitting by email, attach your sized vector PDF and include all product specifications to avoid processing delays. For the fastest turnaround, **[Partner Portal](http://portal.geminimade.com)** is recommended. Partner Portal is Gemini's online pricing engine that delivers project quotes in minutes — available 24/7.   **Tip:** New to Partner Portal? **[Learn more about our online pricing engine here.](https://hub.geminimade.com/knowledge/truequote-introduction?hsLang=en)** **Tip:** **[Use our visibility chart to determine the right letter size for your project.](https://hub.geminimade.com/knowledge/size-guide?hsLang=en)** #### More Resources --- **[Metal Letters and Logos](https://hub.geminimade.com/knowledge/metal-letters-and-logos?hsLang=en)** **[Plastic Letters and Logos](https://hub.geminimade.com/knowledge/plastic-letters-and-logos?hsLang=en)** **[Laminate Letters and Logos](https://hub.geminimade.com/knowledge/laminate-signs-overview?hsLang=en)** **[Illuminated Letters and Logos](https://hub.geminimade.com/knowledge/illuminated-letters-and-logos?hsLang=en)** **[Plaques](https://hub.geminimade.com/knowledge/plaques?hsLang=en)** **[Thin Gauge Plaques and Plates](https://hub.geminimade.com/knowledge/thin-gauge-plaque-overview?hsLang=en)**   --- *6020.08* - 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[Flat Cut PVC](https://hub.geminimade.com/knowledge/plastic-letters-and-logos?hsLang=en#flat-cut-pvc) - [Formed Plastic](https://hub.geminimade.com/knowledge/plastic-letters-and-logos?hsLang=en#formed-plastic) - [Metal Letters and Logos](https://hub.geminimade.com/knowledge/metal-letters-and-logos?hsLang=en#main-content) - [Flat Cut Metal](https://hub.geminimade.com/knowledge/metal-letters-and-logos?hsLang=en#flat-cut-metal) - [Cast Metal](https://hub.geminimade.com/knowledge/metal-letters-and-logos?hsLang=en#cast-metal) - [Fabricated Metal](https://hub.geminimade.com/knowledge/metal-letters-and-logos?hsLang=en#fabricated-metal) - [Blade Signs Non-Lit](https://hub.geminimade.com/knowledge/metal-letters-and-logos?hsLang=en#blade-signs-non-lit) - [Metal Finishes](https://hub.geminimade.com/knowledge/metal-letters-and-logos?hsLang=en#metal-finishes) - [Laminate Letters and Logos](https://hub.geminimade.com/knowledge/laminate-letters-and-logos?hsLang=en#main-content) - [GemLeaf](https://hub.geminimade.com/knowledge/laminate-letters-and-logos?hsLang=en#gemleaf) - [Metal Laminate on Acrylic](https://hub.geminimade.com/knowledge/laminate-letters-and-logos?hsLang=en#metal-laminate-on-acrylic) - [Laminate on Foam](https://hub.geminimade.com/knowledge/laminate-letters-and-logos?hsLang=en#laminate-on-foam) - [Lit Letters and Logos](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#main-content) - [Lit Fabricated Metal Halo Lit](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-fabricated-metal-halo-lit) - [Lit Fabricated Metal Face Lit](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-fabricated-metal-face-lit) - [Blade Signs](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#blade-signs) - [Lit Cast Metal](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-cast-metal) - [Trimless Fabricated Metal Halo Lit](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#trimless-fabricated-metal-halo-lit) - [Trimless Fabricated Metal Face Lit](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#trimless-fabricated-metal-face-lit) - [Trimless Channel Face Lit](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#trimless-channel-face-lit) - [Lit Formed Plastic](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-formed-plastic) - [Lit Acrylic Face Lit (L-100)](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-acrylic-face-lit-l-100) - [Lit Acrylic Face and Halo Lit (L-200)](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-acrylic-face-and-halo-lit-l-200) - [Lit Acrylic Face and Side Lit (L-300)](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-acrylic-face-and-side-lit-l-300) - [Lit Acrylic Metal Face Side Lit (L-400)](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-acrylic-metal-face-side-lit-l-400) - [Lit Acrylic Side Lit (L-500)](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-acrylic-side-lit-l-500) - [Lit Acrylic Translucent Vinyl Face And Side Lit (L-600)](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-acrylic-translucent-vinyl-face-and-side-lit-l-600) - [Lit Acrylic Translucent Vinyl Face Lit (L-700)](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-acrylic-translucent-vinyl-face-lit-l-700) - [Lit Acrylic Translucent Vinyl Face And Halo Lit (L-800)](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-acrylic-translucent-vinyl-face-and-halo-lit-l-800) - [Trimless Lit Acrylic Halo Lit (L-900)](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#trimless-lit-acrylic-halo-lit-l-900) - [Lit Acrylic Halo Lit (L-1000)](https://hub.geminimade.com/knowledge/lit-letters-and-logos?hsLang=en#lit-acrylic-halo-lit-l-1000) - [Plaques](https://hub.geminimade.com/knowledge/plaques?hsLang=en#main-content) - [Precision Plaques](https://hub.geminimade.com/knowledge/plaques?hsLang=en#precision-plaques) - [Cast Plaques](https://hub.geminimade.com/knowledge/plaques?hsLang=en#cast-plaques) - [Etched Plaques](https://hub.geminimade.com/knowledge/plaques?hsLang=en#etched-plaques) - [Bronze Memorials](https://hub.geminimade.com/knowledge/plaques?hsLang=en#bronze-memorials) - [Raised Print](https://hub.geminimade.com/knowledge/plaques?hsLang=en#raised-print) - [Thin Gauge Metal Signs](https://hub.geminimade.com/knowledge/thin-gauge-metal-signs?hsLang=en#main-content) - [Thin Gauge Metal Signs](https://hub.geminimade.com/knowledge/thin-gauge-metal-signs?hsLang=en#thin-gauge-metal-signs) - [Printed Dimensional Signage](https://hub.geminimade.com/knowledge/printed-dimensional-signage?hsLang=en) - [More Resources](https://hub.geminimade.com/knowledge/more-resources?hsLang=en#main-content) - [Fonts](https://hub.geminimade.com/knowledge/more-resources?hsLang=en#fonts) - [Paint](https://hub.geminimade.com/knowledge/more-resources?hsLang=en#paint) - [Mounting and Installation](https://hub.geminimade.com/knowledge/more-resources?hsLang=en#mounting-and-installation) - [Shipping](https://hub.geminimade.com/knowledge/more-resources?hsLang=en#shipping) - [Cleaning and Maintenance](https://hub.geminimade.com/knowledge/more-resources?hsLang=en#cleaning-and-maintenance) - 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