Current Quote and Order Lead Times
Your Time Matters to Us
We're sharing our quote and order turnaround times so that you always know your request has been received and when to expect to hear from us.
🔔Times reflect Last Week's Average & may vary based on order complexity
We'll always keep you posted via the Your Orders tab in Partner Portal.
Lead Times (aka turnaround times) are based on:
- Our business hours: 7 am–7 pm Monday–Friday CT
- Major holidays and weekends are excluded
- Not Included in the Lead Time Calculation
- Art Proof Approval Time
- Art Proof Revisions
- Shipping Time
⭐ Have a complex or large request?
We welcome them — they may just need a little extra review and consultation
to make sure the pricing and product fit are right.
| Product Categories |
US Partners |
Quote Turnaround In Days |
Order Turnaround In Days |
|
Metal Products |
Flat Cut Metal |
2-3 | 8 |
| Cast Metal | 2-3 | 13 | |
| Fabricated Metal | 2-3 | 13 | |
| Plastic Products | GemLeaf, Metal on Acrylic, Laminate on Foam | 2-3 | 8 |
| Flat Cut Acrylic | 2-3 | 8 | |
| Formed Plastic | 2-3 | 10 | |
| Plaques & Plates | Precision Tooled | 2-3 | 14 |
| Cast | 2-3 | 14 | |
| Etched | 2-3 | 11 | |
| Custom Thin Gauge | 2-3 | 15 | |
| Stock Thin Gauge | 2-3 | 10 | |
| Lit Products | Lit Fabricated | 1-2 | 15 |
| Lit Cast |
1-2 |
15 | |
| Lit Acrylic | 2-3 | 17 | |
| Lit Formed | 1-2 | 15 |
| Product Categories |
CANADA Partners |
Quote Turnaround | Order Turnaround |
|
Metal Products |
Flat Cut Metal |
1-2 | 7 |
| * Cast Metal | 1-2 | 11 | |
| * Fabricated Metal | 1-2 | 13 | |
| Plastic Products | GemLeaf, Metal on Acrylic, Laminate on Foam | 1-2 | 7 |
| Flat Cut Acrylic | 1-2 | 8 | |
| Formed Plastic | 1-2 | 5 | |
| Plaques & Plates | * Precision Tooled | 1-2 | 14 |
| * Cast | 1-2 | 12 | |
| * Etched | 1-2 | 11 | |
| * Custom Thin Gauge | 2-3 | 15 | |
| * Stock Thin Gauge | 2-3 | 8 | |
| Lit Products | Lit Fabricated | 1-2 | 15 |
| Lit Cast |
1-2 |
15 | |
| Lit Acrylic | 1-2 | 15 | |
| Lit Formed | 1-2 | 15 |
Please Note: Products referenced by * are subject to a longer shipping time of 7-10 days due to point of shipment. Ask your service rep for details.
