Adding additional users to your company's Partner Portal account allows them to send requests, enter quotes, place orders, and communicate with Gemini. Additional users can support your clients in real time, winning you more business and saving you time. Follow these simple steps to add users to your company's Partner Portal account.

Note: You can add up to 30 users on your company's Partner Portal account.

1. Log in to Partner Portal

2. Click on your profile name at the top right of the screen to open a dropdown menu.

3. Click Manage Account

Note: You can find Partner Details, User Details, and Users here. Partner Details include your company information. Your User Details includes your information. You can edit both Partner Details and User Details at any time by clicking the red Update link.

4. Click the red Manage Users link on the right side of the bottom Users section.

Note: You can view all active users in your company account and their contact information in this section.

5. Click the red Invite New User button located to the right of the Manage Users section to add a new user.

6. Enter the new user's first name, last name, and email address in the space provided and press the red Send Invite button.

Note: If a user is no longer employed at your company, you can remove their account here. Any active user in your company's Partner Portal account can manage users in the account.

The new user will need to accept the invitation sent to their email and follow the steps to create their account.

Note: Invitations sent to new users expire in 1 week and will need to be resent if not accepted.

If you have any questions, click the Start a New Message button with the black paper airplane icon on the Help & Support Panel at the right of the screen to contact your customer experience team.

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How to Add Users to Your Account in Partner Portal