Shipping Frequently Asked Questions


How will my order be delivered?
	Most orders will ship via UPS ground at our Guaranteed Ground Freight rate unless otherwise requested. Customers pay the freight so it is the customer's choice to ship via air freight if the order is needed sooner.

Can I ship my order directly to my customer with no Gemini markings?
	Yes! We offer drop shipping options as well as "Blind Shipping," meaning your order will ship without Gemini markings.

Can I change the shipping address once my order has already been shipped?
	It depends. In some cases we may be able to request a redirect through the carrier; however, this does have an additional charge associated.

Can I get expedited shipping?
	Many overnight, 2-day, and 3-day options are available on a case-by-case basis. Price, speed, and availability depend on product type, size, where it is shipping from, and/or where it is shipping to. Read more about expedited shipping here.

Will my order ship oversized?
	Most Gemini products will ship oversized if any one dimension is greater than 30." For more information, see our Oversized Packaging* article.*

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